Privacy Policy

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and disclose information when you visit our website https://acfamilyfoundation.org (the "Site") and any other related services we provide (collectively, the "Services").

This Privacy Policy is incorporated by reference to our Terms of Service or any other agreement you have executed with us that governs your access and use of the Services. By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Information that relates to an identified or identifiable individual, such as your name, email address, phone number, payment information, and any other details you provide. We only collect Personal Information when you willingly register for an account, make a purchase, or contact us.

  • Account Information: When you create or update an account to access and use our Services, we may collect your full name, email address, phone number, and payment information such as credit card or billing address.

  • Device and Technical Information: We collect information about the devices used to access the Site, including IP address, referring URL and domain, device type, operating system, browser type, and screen resolution.

  • Support Information: If you interact with us for support or to provide feedback, we collect Personal Information related to your use of the Site or that you choose to share with us.

  • Marketing Communication: When you sign up to receive marketing communications from us, we collect and process your name, email address, phone number, and other relevant details.

  • Log Information: Our servers automatically collect log data, including IP address, browser type and settings, and cookie data when you access or use the Site.

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our Site, analyze trends, and track user interactions. Cookies are small data files stored on your device, and you can manage your cookie preferences through your browser settings. You can learn more about cookies.

  • Information from Social Media: We collect social media handles, content, and other data posted on our official social media pages. If you submit any such information on these platforms (including Personal Information), we may store and present it to other users of our Services.

  • Information from Third Parties: We may collect information about you from other sources, such as third-party services, referral programs, marketing service providers, and publicly available sources.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, maintain, and improve our Site and Services.

  • To process transactions and send related information, including purchase confirmations and invoices.

  • To communicate with you about changes to the Services, updates to your account, billing issues, and important notices.

  • To send you marketing and promotional communications, which you can opt-out of at any time.

  • To personalize your experience and the advertisements you see on our Site.

  • To monitor and analyze trends, usage, and activities in connection with our Site.

  • To detect, investigate, and prevent fraud, security risks, and misuse of our Services.

  • To comply with legal obligations and respond to legal requests.

3. How We Share Your Information

We do not share your personal information with third parties except in the following circumstances:

  • Legal Compliance: We may disclose your information to government and law enforcement officials if required by law or in response to a subpoena, search warrant, or court order.

  • Service Providers: We engage third-party companies to perform services on our behalf, such as payment processing, data analysis, and customer support. These Service Providers may have access to your Personal Information and may only use it for the purposes specified in our agreements with them.

  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

  • Protecting Rights and Safety: We may share Personal Information if we believe in good faith that it will help protect the rights, property, or personal safety of our company, users, or the public.

  • Affiliated Companies: We may share Personal Information internally within our group of companies for the purposes described in this Privacy Policy.

  • With Your Consent: We may share your information with your consent or at your direction.

4. Data Security

We take the security of your information seriously and implement appropriate security measures to protect it from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Transfers

Your Personal Information may be transferred to and processed in countries outside of the country where you access and use our Services, which may have different data protection laws. We take appropriate steps to ensure that your information is treated securely and in accordance with this Policy.

6. Retention of Your Information

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Policy, resolve disputes, comply with legal obligations, and enforce our agreements. When your information is no longer required, we will delete it in accordance with our data retention policies.

7. Your Rights

Depending on your location, you may have the following rights regarding your Personal Information:

  • Access: Request access to your Personal Information.

  • Correction: Request correction of inaccurate or incomplete Personal Information.

  • Deletion: Request deletion of your Personal Information under certain circumstances.

  • Opt-Out: Opt-out of receiving marketing communications.

  • Data Portability: Request the transfer of your Personal Information to another party.

  • Object or Restrict: Object to or request restriction of processing of your Personal Information

To exercise any of your rights, please contact us.

8. Modifications to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the new Privacy Policy on our Site and updating the "Last Updated" date at the top of this policy. Your continued use of our Services after any changes have been made constitutes your acceptance of the new terms.

Contact Information

If you have any questions or concerns about these Terms or our Privacy Policy, please contact us.